Ecommerce Manager
FMCG (Fast Moving Consumer Goods) Industry

🚀 Introduction: Welcome to Dragon Edge Group, where innovation drives our global consumer impact. We are excited to present an exceptional opportunity for a driven and experienced individual to join our team as an Ecommerce Manager. In this key role, you will be at the forefront of our digital strategy, ensuring that our online platforms not only meet but exceed customer expectations and drive significant sales growth.

In this role, you will oversee all aspects of our ecommerce operations, from optimizing the user journey to implementing cutting-edge marketing strategies. Your leadership will be crucial in achieving our ambitious target of delivering 100 million DEG products by 2031, contributing to our storied 17-year legacy of excellence and expansion. Join us in crafting global brands that evoke joy, excellence, and positivity, starting right here in the Philippines.

🌐 Why Join Us:

Impactful Role: Your role as an Ecommerce Manager is pivotal to our success. You will have a direct impact on optimizing customer experiences, increasing online sales, and contributing to our ambitious goal of delivering 100 million DEG products by 2031. Your contributions will be recognized and valued, making a tangible difference in our global operations.

Global Reach & Local Impact: By joining us, you will be part of a company that not only aims to make a significant impact on the global stage but also values and contributes to the local community. You will play a key role in crafting global brands that evoke joy, excellence, and positivity while being based in the vibrant and culturally rich environment of the Philippines.

Innovative Work Environment: At Dragon Edge Group, innovation is at the core of everything we do. As an Ecommerce Manager, you will have the opportunity to leverage cutting-edge technologies and strategies to enhance our digital presence and drive growth. You’ll be part of a forward-thinking team that encourages creativity and new ideas.

🌐 What We Expect:

Conversion Rate (Grow Reach & Visits of our websites) – you will be responsible for increasing the reach and visits to our websites, ultimately driving higher conversion rates. This involves implementing effective digital marketing strategies, optimizing SEO, and utilizing social media and content marketing to attract and engage potential customers. Your goal is to transform website visitors into loyal customers, enhancing our overall online sales performance.

Revenue Growth – you must drive significant revenue growth through our ecommerce platforms. This includes developing and executing sales strategies, optimizing pricing models, and identifying new market opportunities. You will analyze sales data to identify trends and adjust tactics to maximize profitability. Your success will be measured by the consistent and sustainable increase in revenue, aligning with our company’s financial goals.

Customer Acquisition Cost – you will be tasked with developing cost-effective marketing strategies that lower the Customer Acquisition Cost while maintaining high-quality leads. This involves meticulous planning of marketing budgets, analyzing the performance of different acquisition channels, and continuously refining approaches to ensure we acquire customers at the lowest possible cost without compromising on quality.

Achieve Best in Class in Basic Metrics (Availability, Search, Ships on Time, Response Time, etc.) – you will oversee the availability of products, optimize search functionalities on our websites, ensure timely shipping, and maintain quick and efficient response times to customer inquiries. Achieving best-in-class performance in these areas will involve coordinating with various departments, implementing best practices, and continuously monitoring and improving processes to meet and exceed industry standards.

🌐 You Should Have:

Bachelor’s degree in Business Administration, Marketing, or related field.
Proven track record in FMCG e-commerce management.
Proficiency in Shopee, Lazada, and Shopify.
Strong analytical skills for data-driven decision-making.
Excellent communication and collaboration abilities.
Strategic thinker with proactive problem-solving skills.
Effective project management capabilities.
Commitment to ongoing industry knowledge and innovation.

🌐 Key Behavioral Competencies:

Strategic Planning
Team Leadership
Relationship Building
Cross-functional Collaboration
Adaptability
Communication
Problem-solving
Attention to Detail
Time Management
Accountability